The Oren Farm Website’s Regulations
Use of the website is subject to the rules in these regulations.
The website contains information which is liable to change.
Material from the website is not to be copied or published.
Use of the website is on the responsibility of the site’s user.
Products may be purchased from the products’ catalog page.
Purchases may be made by users with a valid Israeli credit card and valid ID card.
Each product is explained and its price is given.
The price and the necessary sum to be added for shipping are to be noted before carrying out a purchase.
Make sure that full, accurate information is given when making a purchase.
Users of the site and purchasers are to note that giving incorrect information is a criminal offense.
The goods will be sent after making a purchase and confirming payment with a credit card.
The order will be sent by registered post by means of the Israel Postal Service.
Policy on returning goods: Goods can be returned by registered mail, within 14 days of the date of purchase only, if the product is new, has not been opened or used, is whole, closed and in the original packaging in which it was sent, together with the purchase invoice and a written communication on the subject. The refund on the returned product will not be in full and the customer will be charged a cancellation fee of 5% of the cost of the product. In credit card transactions there may be an additional charge for a clearing fee of 2.5% as well as the cancellation fee.
Cancelling a transaction: A purchase may be cancelled in accordance with the provisions of the Consumer Protection Law, 5771-2010. The period of time for cancellation is 14 days from the day of purchase, if the product has not been used. The product is to be sent with the purchase invoice and a written communication by registered mail, closed, new and whole and in the original packaging. A cancellation fee of 5% of the value of the purchase will be deducted from the refund given. The refund will be carried out no later than 7 business days from the day of the arrival of the returned product, in the same manner as the transaction that was carried out.
Use of the website and purchasing through it constitute agreement to the regulations.